On-Site Tech Support
Simple, calm, remote and on-site help for seniors and small businesses in Kingston, Napanee, Belleville, and Prince Edward County.
Stop letting technology stress you out. We come directly to your home or business so you never have to unplug equipment, make stressful trips, or lose time from your day. We provide patient, jargon-free support for computers, mobile devices, networking, and critical online accounts.
Over 15 Years of Patient Support
We work at your pace. With more than 15 years of experience serving the region, we specialize in making technology less intimidating. Whether we're troubleshooting a network or navigating complex government portals, our goal is to leave you feeling confident and in control.
Free Pre-Visit Call
Meet us via a quick voice or video call ( Zoom, FaceTime, or WhatsApp ) before we visit your home or office. It is a simple way to ensure you feel comfortable and allows us to prepare for your specific needs.
A criminal background check is available upon request.
Services
Many jobs solved in 1–3 hours.
- New computer, tablet, or phone setup
- Email setup and troubleshooting
- Online banking and government accounts ( CRA, GCKey, ServiceOntario )
- Printer setup and fixing
- Virus removal and slow computer cleanup
- Patient one-on-one training
- Data transfer between devices
- Help with difficult tech support calls — we sit with you, ask the right questions, and translate the technical language
- Tech consultation
- Introduction to helpful AI tools
- Basic network and Wi-Fi setup and troubleshooting
- New computer migration, rebuilding your existing setup and workflow
- Computer maintenance and backups
- Accounting systems setup and troubleshooting ( Sage 50, QuickBooks )
- Software installation and updates
- Online account management
- General troubleshooting and support
- We provide convenient remote and on-site support throughout the area
- Tech consultation
- Introduction to helpful AI tools
Our Service Area
Contact
Let us know how we can help by filling out the form below. We usually respond within 24 hours.
Your Comfort & Privacy
Your comfort and privacy matter to us. If you would like to meet us before we visit your home or office, we are happy to schedule a quick video call first. It is a simple way to ensure you feel at ease.